Dear Valued Customers,
Current despatch times are:
Verticals: Splash, Vitra and Bella range: 2-4 working days – all other fabrics 6-8 working days
Rollers: Vitra 5-7 working days – all other fabrics 7-10 working days.
Standard Wooden Venetian: 8-10 working days
Taped Wooden Venetian: 8-10 working days
Faux wood Venetians: 7-9 working days
Aluminium Venetians: 9-11 working days
Romans: 14-17 working days
Softshade Day & Night: 5-8 working days
> Sample Orders: We are able to take and process all sample orders, free of charge, and to despatch these the same day.
We continue to observe all social distancing measures for the safety of our customers and our staff.
The BlindzOnline Team
In the unlikely event that goods are lost in transit, please inform us of non-receipt after the due delivery date has passed. If goods have been marked as “left in a safe place” but you cannot find them please check with neighbours or in any outbuildings first. As a last resort, if you feel that they may even have been taken from the place left, please inform the police that you feel they may have been stolen and provide us with a crime reference number.
In either case, refunds will not be issued, but we will remake the same order and despatch it as soon as possible.